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How to Update Galois Firmware

To ensure your Galois device operates with the latest features and optimal stability, please follow these steps to perform a firmware update.

Before proceeding, ensure your Galois device is powered on and successfully connected to the Realsee App via Wi-Fi/Bluetooth. You should see the device status as "Connected" in the app's main interface.

Step 1: Access Device Management

  • Open the Realsee App and tap the Profile Icon in the top-left corner to enter the Settings page.
  • Locate and tap on "Device Management".
    • Pro Tip: A red dot next to this option is a notification that a new firmware update is available for your Galois hardware.

Step 2: Select Your Galois Device

  • In the device list, verify that your Galois device (e.g., Realsee-Cam-PHCFC...) is marked as "Connected".
  • Tap on the device entry to open the "Device Information" panel.

Step 3: Check Version & Initiate Update

  • The panel will display your current firmware version (e.g., 1.0.1).
  • Tap the blue "Update Now" button (e.g., Update Now 6.8M).

Step 4: Download and Installation

  • Downloading: The app will display a progress ring. Please stay on this screen and ensure your phone has a stable internet connection.
  • Pushing Firmware: Once downloaded, the app will automatically transfer the update to the Galois device.
    • Important: Keep the Galois device powered on and keep your mobile device within range. Do not exit the app or switch to other applications during this process.

Step 5: Update Successful

  • When the screen displays "Device update successful" with a blue checkmark, the installation is complete.
  • The Galois device will automatically restart to apply the new firmware.
  • Once the device has rebooted, tap the blue "Connect Device" button to re-establish the connection and start using your updated Galois device.
Have any suggestions or feedback on our product features? Please feel free to reach out at Support@realsee.ai
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