Why can't I walk through doors in the VR tour?
1. Incorrect Capture Example – Navigation Blocked by Closed Door▶️ See how closed doors or blocked passages during scanning can cause navigation to be restricted.Extra Tip – Transparent Door Scena...
Why do some points misalign or fail to auto-align in a project?
When capturing spatial data using the Galois device, G1 device, or a mobile phone, each scan records data from its current position and appears as a “point” in the 3D Virtual Tour.Auto-alignment re...
How to identify the phone's "Primary camera"?
When using the Realsee G1 Smart Gimbal, only one camera—your phone’s primary camera—is used for capturing. Since most modern smartphones have multiple cameras, it's important to identify the correc...
How to capture a larger space using Galois?
Capturing a large space with the Galois device can be highly effective when planned properly. To ensure a smooth capture process and high-quality results, we recommend the following best practices:...
How to plan the scanning path？
To ensure efficient and thorough scanning results, we recommend different scanning path strategies depending on the space layout. 🧭 Single-area spaces For spaces consisting of only one area or room...
What resources are supported for download?
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