How should the tripod be placed when capturing stairs?
When capturing staircases, it's important to keep the device level and stable. To do this, please adjust the tripod legs into a "two-long, one-short" configuration, allowing the tripod to sit sec...
How many capture points can different devices support?
📍 Galois: It is recommended not to exceed 500 capture points per project. Staying within this limit helps ensure optimal processing performance. 📍 G1: Each G1 project supports a maximum of 100 c...
Proper placement of capture points is essential for generating a smooth and accurate 3D tour. The recommended spacing may vary slightly depending on the device you're using and the characteristics ...
Why can't I navigate to certain points of the 3D virtual tour?
If you’re unable to navigate to specific points within the 3D virtual tour, it’s usually because those areas (e.g., doorways) were obstructed during the capturing process.This typically happens whe...
How to assign the admin role to a member?How to remove the admin role from a member?
Manual-Alignment Function Overview
OverviewWhen Manual-Alignment Mode is Recommended: High-similarity environments: Spaces with repetitive features (e.g., warehouses, long corridors) often trigger stitching errors. Structural inc...