New Credit Rules for Gimbal, 360 Camera & Mobile Capture
Starting May 12, 2026 (18:00 GMT+0800), projects generated from supported lightweight device captures will automatically consume 1 Credit and become active immediately after generation.
What changes after May 12, 2026?
The updated billing policy introduces a new generation workflow, device scope, and effective-date rule.
Generation Consumes 1 Credit
Each successfully generated project automatically consumes 1 Credit.
Auto Active After Generation
Successfully generated projects automatically become active and support instant project sharing.
30 Days Included
Each generated project includes the first 30 days of active hosting with no additional activation required.
Which devices are affected?
The new rule only applies to supported lightweight capture workflows.
Affected Devices
- Gimbal Capture · G1 / G2
- 360 Camera Capture
- Mobile Capture
Unaffected Devices
Existing billing logic remains unchanged.
- Galois M2
- Galois P4
- Poincaré
Frequently Asked Questions
Quick answers to common questions about this billing logic update.
Will I be charged if I only save project data in the App?
No. Credits are only consumed when users tap “Generate” and upload projects for cloud processing. Simply saving project data in the App without cloud processing or generation will not consume Credits.
Does the first Credit include active hosting?
Yes. The initial generation Credit includes the first 30 days of active hosting after the project is successfully generated.
What happens after 30 days?
If the project needs to remain active beyond the first 30 days, the existing renewal rule applies: 1 Credit per additional 30-day active period.
Are my existing projects affected?
No. Projects generated before May 12, 2026 (18:00 GMT+0800) will continue following their original billing logic.
Will failed project generation still consume Credits?
No. If project generation fails, the consumed 1 Credit will automatically be refunded back to your account.
Will Pano to 3D follow this credit billing logic?
A similar credit billing logic adjustment is planned for Pano to 3D in the near term. Additional details and effective dates will be announced separately.
Will Galois M2, P4, or Poincaré also follow this credit billing logic?
No. Galois M2, Galois P4, and Poincaré projects are not affected by this update and will continue following the existing billing logic.
Need more Credits?
We recommend ensuring your account has sufficient Credits before capturing and uploading projects to support smooth generation and instant sharing.