How should the tripod be placed when capturing stairs?
When capturing staircases, it's important to keep the device level and stable. To do this, please adjust the tripod legs into a "two-long, one-short" configuration, allowing the tripod to sit sec...
Why can't I navigate to certain points of the 3D virtual tour?
If you’re unable to navigate to specific points within the 3D virtual tour, it’s usually because those areas (e.g., doorways) were obstructed during the capturing process.This typically happens whe...
How to assign the admin role to a member?How to remove the admin role from a member?
Manual-Alignment Function Overview
OverviewWhen Manual-Alignment Mode is Recommended: High-similarity environments: Spaces with repetitive features (e.g., warehouses, long corridors) often trigger stitching errors. Structural inc...
Multi-floor Space Capture with the mobile phone
OverviewThis article serves as a comprehensive guide to multi-floor space capture with the mobile phone, detailing step-by-step operational workflows to obtain an accurate and seamless VR space.Sca...
Download Raw File from Add-ons
What is RAW File? RAW (RAW Image Format) stands for unprocessed data. RAW is not an image format but rather a file containing the original data captured by a CMOS or CCD sensor, which converts lig...