G1 Capture: Frequent Questions & Solutions
Click on any question to view its solution 1. How do I properly install my mobile phone on the G1? 2. How do I efficiently install a mobile phone on the G1? 3. How to identify the phone's "Pri...
Galois Capture: Frequent Questions & Solutions
Click on any question to view its solution. 1. Why can’t I connect my Realsee app to the Galois device? 2. Why can't I navigate to certain points of the 3D virtual tour? 3. How to capture a la...
Why can't I walk through doors in the VR tour?
1. Incorrect Capture Example – Navigation Blocked by Closed Door▶️ See how closed doors or blocked passages during scanning can cause navigation to be restricted.Extra Tip – Transparent Door Scena...
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VR Not Found When Accessing VR Link
If the VR page fails to respond for a long time or displays a message such as "Content not found", it could be due to the following:Possible Causes: The link is incorrect. The VR has been deleted. ...
Page Error When Accessing VR Link
When accessing a VR via a shared link, users may occasionally encounter an issue where the page fails to load.Solution: Try refreshing the webpage or app and retry accessing the VR. Contact the VR ...