Proper placement of capture points is essential for generating a smooth and accurate 3D tour. The recommended spacing may vary slightly depending on the device you're using and the characteristics ...
How do I efficiently install a mobile phone on the G1?
To install your phone easily onto the Realsee G1, please follow this simple method: Insert one side of your phone into the adjustable G1 clamp. Gently pull open the other side of the clamp, then...
▲ New Features ▸Secure 3D Tour Album Sharing: Add password protection to shared VR albums Set custom access permissions Enterprise-grade encryption for all shared content ▲ Improved: ▸Label Plac...
How to identify the phone's "Primary camera"?
When using the Realsee G1 Smart Gimbal, only one camera—your phone’s primary camera—is used for capturing. Since most modern smartphones have multiple cameras, it's important to identify the correc...
How do I properly install my mobile phone on the G1?
Correct installation example: In order to properly install the mobile phone to G1, please ensure that the primary camera is aligned with the red marker's extension point on the device. Please refer...
Why can’t I connect my Realsee app to the Galois device?
The most common reasons for connection issues include low device battery level, lens or LiDAR covers not removed and network issues. If you are unable to connect the Realsee app to the Galois devic...