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Why is it taking longer than expected to upload my project data?

The time it takes to upload your project may vary depending on the following factors: 📌 1. Number of scan points Projects with a higher number of scan points contain more data, which requires more ...

Why do some points misalign or fail to auto-align in a project?

When capturing spatial data using the Galois device, G1 device, or a mobile phone, each scan records data from its current position and appears as a “point” in the 3D Virtual Tour.Auto-alignment re...

Can multiple users capture the same space simultaneously using Galois?

Yes, Realsee’s Co-Capture feature allows multiple users to scan the same space using separate Galois devices, either at the same time or individually. 👥 When to use Co-Capture? This feature is es...

How many capture points can different devices support?

📍 Galois: It is recommended not to exceed 500 capture points per project. Staying within this limit helps ensure optimal processing performance. 📍 G1: Each G1 project supports a maximum of 100 c...

How to capture a larger space using Galois?

Capturing a large space with the Galois device can be highly effective when planned properly. To ensure a smooth capture process and high-quality results, we recommend the following best practices:...

How to plan the scanning path?

To ensure efficient and thorough scanning results, we recommend different scanning path strategies depending on the space layout. 🧭 Single-area spaces For spaces consisting of only one area or room...