To ensure your Galois device operates with the latest features and optimal stability, please follow these steps to perform a firmware update.
Before proceeding, ensure your Galois device is powered on and successfully connected to the Realsee App via Wi-Fi/Bluetooth. You should see the device status as "Connected" in the app's main interface.
Step 1: Access Device Management
- Open the Realsee App and tap the Profile Icon in the top-left corner to enter the Settings page.
- Locate and tap on "Device Management".
-
- Pro Tip: A red dot next to this option is a notification that a new firmware update is available for your Galois hardware.
Step 2: Select Your Galois Device
- In the device list, verify that your Galois device (e.g., Realsee-Cam-PHCFC...) is marked as "Connected".
- Tap on the device entry to open the "Device Information" panel.
Step 3: Check Version & Initiate Update
- The panel will display your current firmware version (e.g., 1.0.1).
- Tap the blue "Update Now" button (e.g., Update Now 6.8M).
Step 4: Download and Installation
- Downloading: The app will display a progress ring. Please stay on this screen and ensure your phone has a stable internet connection.
- Pushing Firmware: Once downloaded, the app will automatically transfer the update to the Galois device.
-
-
Important: Keep the Galois device powered on and keep your mobile device within range. Do not exit the app or switch to other applications during this process.
-
Step 5: Update Successful
- When the screen displays "Device update successful" with a blue checkmark, the installation is complete.
- The Galois device will automatically restart to apply the new firmware.
- Once the device has rebooted, tap the blue "Connect Device" button to re-establish the connection and start using your updated Galois device.
Have any suggestions or feedback on our product features? Please feel free to reach out at Support@realsee.ai