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Realsee App Project and Space Management Guide

To effectively manage projects and optimize storage in the Realsee App, please carefully follow the guidelines below:​

Key Warning: "Delete a Project" – Irreversible Operation, Permanent Data Loss​

The "Delete a Project" feature is a permanent and irreversible action. Once executed, all associated data will be permanently lost. Ensure that you fully understand the consequences before proceeding.​

Key Rules:​

• Once a project is deleted, it cannot be recovered.​

• The Realsee Customer Support Team has no ability to restore deleted projects.​

• After deletion, the project will be permanently removed from the app and the Realsee Console.​

Proceed with caution.​

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Core Difference: "Delete a Project" vs. "Clear App Cache"​

Some users mistakenly equate "Delete a Project" with "Clear App Cache," assuming both are ways to free up device space. However, the two actions have vastly different effects on project data, as outlined below:​

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Space Optimization Solution: Safely Free Up Device Space via App Storage Management​

If your primary goal is to save device storage space while ensuring all project data remains intact, we recommend using the Storage Management feature in the app.​

Steps to Manage Storage Safely:​

  1. Open the Realsee App and navigate to [Profile Center] from the bottom menu bar.​
  2. In the Profile Center, locate and tap on [Storage].​
  3. Choose [Clear Project Cache] or [manage the storage of generated projects].​
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This method ensures that all project data is safely retained in the cloud and can be re-downloaded whenever needed.​

By following these guidelines, you can safely manage your projects and optimize device storage without risking irreversible data loss.

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