How do I properly add a second floor during a multi-floor capture?
To capture multiple floors using the Realsee App, please follow these steps: 📍 1. Distinguishing the transition between floors Refer to the image below for an example of correct floor division:Poin...
How should the tripod be placed when capturing stairs?
When capturing staircases, it's important to keep the device level and stable. To do this, please adjust the tripod legs into a "two-long, one-short" configuration, allowing the tripod to sit sec...
How many capture points can different devices support?
📍 Galois: It is recommended not to exceed 500 capture points per project. Staying within this limit helps ensure optimal processing performance. 📍 G1: Each G1 project supports a maximum of 100 c...
Proper placement of capture points is essential for generating a smooth and accurate 3D tour. The recommended spacing may vary slightly depending on the device you're using and the characteristics ...
Why can't I navigate to certain points of the 3D virtual tour?
If you’re unable to navigate to specific points within the 3D virtual tour, it’s usually because those areas (e.g., doorways) were obstructed during the capturing process.This typically happens whe...